Maintenance

Hiden Isochema provides preventative maintenance and extended warranty contracts for all of its products

Hiden Isochema provides preventative maintenance and extended warranty contracts for all of its products.

Two general Cover Plans are available, although specific cover can be arranged upon request:

Preventative Maintenance (PM) Cover Plan

Covers an annual service visit, and includes full instrument recalibration and conformance testing.

PM & Extended Warranty Cover Plan

Comprises an annual service visit, as above, plus warranty cover including parts, labour and travel costs for on-site and factory maintenance. Priority email and telephone technical support is also offered for the duration of the contract.

For further details, or a quotation for a specific instrument contact us.

Thank you for your assistance in helping me run and maintain this remarkable instrument for all these years. It has truly been a reliable workhorse for our programs and will continue to be under the care of the new users. Thank you and cheers to everyone at Hiden!

Source: Industrial Chemist, DuPont Central Research and Development, USA
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